Cancel or change a service
Most changes to an active service are done from Services on cyprusnode.com. Open the service you want to change and use the options shown there.
Cancel renewal
Section titled “Cancel renewal”You can cancel renewal before the current billing period ends. The service keeps running until the paid end date. We do not refund unused time as cash.
After the period ends, the service stops renewing according to the product type and our terms.
Change billing cycle
Section titled “Change billing cycle”Where the client area offers it, you can switch billing cycle (for example monthly to annual) on the service. Follow the prompts on the service page.
Upgrades
Section titled “Upgrades”If an upgrade is offered for your plan, you can accept it from the service in the client area. If you do not see an upgrade path, open a ticket and we will advise.
Domains and custom work
Section titled “Domains and custom work”Domain registrations and transfers follow registry rules and are not withdrawable after submission. Custom setup, migrations, and labour are generally non-refundable. See policies overview.
Downgrades and special cases
Section titled “Downgrades and special cases”If you need a change that is not in the client area, contact support with the service ID from Services.